Update on Transformers Titans Return Arcee: Not Cancelled After All
Monday, November 6th, 2017 2:09AM CST
Category: Toy NewsPosted by: Va'al Views: 17,327
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A few fans (who reached out to us via our Facebook page and staff email) contacted Toys'R'Us and learnt that the issue was with the preorder window being longer than 30 days which exceeds the limit some banks, PayPal and some credit cards may have when holding money for an order.
For further questions and clarity regarding your particular order, it is best you contact the number given in the e-mail. Arcee is still available for pre-ordering at the time of writing, so anyone with a cancelled order can simply reorder her, maybe even taking advantage of the 3 for 2 discount. Happy hunting!
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Posted by mordhelm on November 6th, 2017 @ 9:31am CST
william-james88 wrote:The Titans Return Exclusive Clones 2 pack has been found at Walgreens in Sacremento. If you find these, pelase take a picture and send it to us so we can news it.
I will be hitting up a few Walgreens over the next couple of days, hopefully I can score one of the 2 packs and get some photos.
Posted by o.supreme on November 6th, 2017 @ 9:45am CST
Posted by TF-fan kev777 on November 6th, 2017 @ 10:02am CST
o.supreme wrote:I did not see it in the sightings section..anyone know the exact location of the store? I live in the area, and there are tons of Walgreens.
Since they are asking for photos so they can news it, I'm guessing the initial report/sighting likely came from another site and not a seibertron.com user.
Posted by RodimusConvoy13 on November 6th, 2017 @ 10:39am CST
https://www.amazon.com/Transformers-Generations-Titans-Slugslinger-Caliburst/dp/B01MQQPVF2/ref=sr_1_3?tag=seibertron07-20&s=toys-and-games&ie=UTF8&qid=1509986286&sr=1-3&keywords=titans+return
Posted by o.supreme on November 6th, 2017 @ 11:13am CST
william-james88 wrote:The Titans Return Exclusive Clones 2 pack has been found at Walgreens in Sacremento. If you find these, please take a picture and send it to us so we can news it.
I'm not sure if its the same story or not, but I did read an article on another site that stated it was found in San Francisco rather than Sacramento (as you can see in my sig, I'm familiar with both areas, but they are 100 miles apart)
I'm working from home, but if I go out for lunch, I can probably hit 3 Walgreens in the span of about 15 minuets. It's odd though, the listing was removed from their website.
Posted by D-Maximal_Primal on November 6th, 2017 @ 11:19am CST
RodimusConvoy13 wrote:For those still looking for Slugslinger, Amazon.com has him for $24.75 and Prime Shipping at the moment. Not too bad of a price if you're tired of looking in stores.
https://www.amazon.com/Transformers-Generations-Titans-Slugslinger-Caliburst/dp/B01MQQPVF2/ref=sr_1_3?tag=seibertron07-20&s=toys-and-games&ie=UTF8&qid=1509986286&sr=1-3&keywords=titans+return
I'm really hating that the tail end deluxes from both TLK and TR are so expensive online. And I do not want to buy the wave cases since I have the other figures already or I don't want them, and I will not sell them.
Posted by o.supreme on November 6th, 2017 @ 2:40pm CST
Posted by bodrock on November 6th, 2017 @ 3:50pm CST
Nothing but TLK at Target....
Posted by X3ROhour on November 6th, 2017 @ 6:34pm CST
william-james88 wrote:We have some sad news to share. Several fans have reported getting their Hascon Arcee orders cancelled by Toysrus. This exclusive toy went up for preorder at Toysrus October 5th with a November 7 release date. However, as we near the release date, it seems Toysrus cannot fulfill all their orders. They have sent out messages saying the order cannot be fulfilled. It is unknown if this is happening to everyone or only to some, meaning we do not know if this toy is not coming out right now or if it's because there were more orders than available product. So check your inboxes as soon as you can and get back to us to let us know if this is happening to you too.
Here is the message sent:Thank you for shopping at Toysrus.com and Babiesrus.com.
Unfortunately, we were unable to complete your order # 6582033416-0. As a result, your order has been cancelled. If you have any questions or concerns, please contact our Guest Service Team at 1-800-TOYSRUS (869-7787) for further assistance.
Here is a review of your cancelled order:
Item: 26636384
Description: Transformers Titans Return Arcee Pack
Quantity: 2 @ $24.99
Please note, you will not be charged for the above item(s).
We apologize for any inconvenience and appreciate your understanding. Thank you again for shopping at Toysrus.com and Babiesrus.com.
Sincerely,
The Guest Service Team
Toysrus.com and Babiesrus.com
UPDATE:
A few fans contacted Toysrus and learnt that the issue was with the preorder window being longer than 30 days which exceeds the limit some banks, paypal and some credit cards may have when holding money for an order. For further questions and clarity regarding your particular order, it is best you contact the number given in the e-mail. Arcee is still available for preordering at the time of writing, so anyone with a cancelled order can simply reorder her.
i got my cancel notice.
W
T
F
!
?
Posted by Rysquad on November 6th, 2017 @ 6:45pm CST
william-james88 wrote:The Titans Return Exclusive Clones 2 pack has been found at Walgreens in Sacremento. If you find these, pelase take a picture and send it to us so we can news it.
\
Hunting time.
Posted by o.supreme on November 7th, 2017 @ 9:22am CST
The thing that sucks though...Is because they use a goofy algorithm for the "free" toy. So that if you ordered 3 items (buy 2 get the 3rd free), they just shipped my *free* one, but charged me 66% of the cost of that one toy. So basically, If the Arcee's don't arrive and ship by 12/08, instead of a free toy, I get a toy I never really wanted for 33% off its retail price. ...I really hope they ship in the next month. Why don't they just wait and ship everything together, or nothing a all.
Posted by Emerje on November 7th, 2017 @ 12:57pm CST
o.supreme wrote:Well it's 11/7. I got an e-mai this morning stating that the Arcee's I re-ordered are not shipping today and there's been a delay (surprise surprise...). But this time, I did notice that at the bottom they did have a sentence that sates if the order is not satisfied within 30 days, it will be cancelled and my card will not be charged.
That's unfortunate. I haven't received an email and my status on my account is "in-process". Fingers crossed.
Emerje
Posted by KVO Prime on November 7th, 2017 @ 1:25pm CST
Posted by o.supreme on November 7th, 2017 @ 1:39pm CST
I just hope the Arcee's come soon. Otherwise I guess I'm going to have to ship back a toy I don't want, which I am not willing to do at my expense, unless they decide to let me keep it, and refund me my $12.68. I mean it was supposed to be a "Free" item after I bought 2 of something else. I did not ask them to ship it, and charge 1/3 of the total amount. Not my fault they cant fulfill the other 2.
Posted by KVO Prime on November 7th, 2017 @ 1:41pm CST
Posted by o.supreme on November 7th, 2017 @ 3:30pm CST
I'm still not sure why they just didn't ship all 3 items I ordered together, it would have been less expensive on their end, unless the TR Arcee is coming from a different distribution center than the others...But I guess I shold just be fortunate I'm getting it at all.
I just hope everyone whos orders were previously cancelled, and that were able to re-order in the past 24-48 hours were fulfilled as mine were.
Posted by Emerje on November 7th, 2017 @ 3:38pm CST
Emerje
Posted by KVO Prime on November 7th, 2017 @ 3:39pm CST
o.supreme wrote:ok, the next chapter of the TRU/TR Arcee Saga. I just got another e-mail from TRU confirming the items shipped. So now I have a FedEx tracking number..yay!.
I'm still not sure why they just didn't ship all 3 items I ordered together, it would have been less expensive on their end, unless the TR Arcee is coming from a different distribution center than the others...But I guess I shold just be fortunate I'm getting it at all.
I just hope everyone whos orders were previously cancelled, and that were able to re-order in the past 24-48 hours were fulfilled as mine were.
SAME
Posted by Emerje on November 7th, 2017 @ 3:53pm CST
We have received your order # XXXXXXXXXXX. However, there has been an unexpected delay in the shipment of the following item(s):
Item: 26636384
Description: Transformers Titans Return Arcee Pack
Quantity: 2 @ $16.66
Shipped Method: Economy Shipping
And the second email was to confirm Broadside was being prepared to ship. It's not even the apologetic email that you two got so the chances of them actually fulfilling mine seems less likely. Wonderful. If it wasn't for their stupid 30 day cancellation policy none of this would have happened in the first place.
Emerje
Posted by spiderbob007 on November 7th, 2017 @ 4:55pm CST
1. Ordered on October 5.
2. Received notice of delay on October 5.
3. Received a cancellation notice on November 5.
4. Reordered on November 5.
5. Received notice of delay on November 7.
6. Received confirmation of shipment on November 7.
If at first you don't succeed, order, order again.
Posted by KVO Prime on November 7th, 2017 @ 4:59pm CST
Posted by mordhelm on November 7th, 2017 @ 5:49pm CST
Posted by KVO Prime on November 7th, 2017 @ 5:50pm CST
Posted by Emerje on November 7th, 2017 @ 7:07pm CST
KVO Prime wrote:I've given up on those and preordered the Takara Legends 2 packs
That seems awfully extreme considering there haven't been any confirmed sightings on Seibertron yet.
Emerje
Posted by KVO Prime on November 7th, 2017 @ 7:17pm CST
Posted by Qwan on November 7th, 2017 @ 7:19pm CST
Emerje wrote:KVO Prime wrote:I've given up on those and preordered the Takara Legends 2 packs
That seems awfully extreme considering there haven't been any confirmed sightings on Seibertron yet.
Emerje
But on the other hand, if one is still missing on or both of the Clones from the Velocitron/Cybertron box-sets, then it's not so extreme to go for the readily-available LG versions instead of waiting for the not-yet-found Walgreens 2-pack and dealing with the secondary market for the others. Not sure which camp KVO falls into, but there are definitely circumstances where it'd be understandable to not want to deal with getting the Hasbro Clones.
Posted by KVO Prime on November 7th, 2017 @ 7:27pm CST
Posted by william-james88 on November 8th, 2017 @ 12:36am CST
Let us know if you find this set in the sightings section and forum since these are very sought after for several reasons. Unlike most exclusives, these are new molds and this is the only way to complete the set of clones Hasbro is releasing, with Pounce and previously offered Fastlane/Fastclash in the Seige on Cybertron and Chaos on Velocitron Titans Return sets.
Posted by RodimusRex on November 8th, 2017 @ 1:31am CST
william-james88 wrote:bodrock wrote:I hope those that wanted TR Arcee were able to reorder dat preorder. I am waiting for Grotesque....! He's coming to TRU, too?
He is coming to a retailer, but that retailer has yet to be identified. We assume its TRU, but it could be BBTS or Walmart or whoever.
Just FYI if you type the word "Grotesque" by itself into TRU's online search, all the results are for "related products" which are Transformers. Their system has tagging for the name.
Posted by Jelze Bunnycat on November 8th, 2017 @ 1:42am CST
RodimusRex wrote:william-james88 wrote:bodrock wrote:I hope those that wanted TR Arcee were able to reorder dat preorder. I am waiting for Grotesque....! He's coming to TRU, too?
He is coming to a retailer, but that retailer has yet to be identified. We assume its TRU, but it could be BBTS or Walmart or whoever.
Just FYI if you type the word "Grotesque" by itself into TRU's online search, all the results are for "related products" which are Transformers. Their system has tagging for the name.
What if you type in Grotusque?
Posted by Qwan on November 8th, 2017 @ 1:52am CST
JelZe GoldRabbit wrote:RodimusRex wrote:william-james88 wrote:bodrock wrote:I hope those that wanted TR Arcee were able to reorder dat preorder. I am waiting for Grotesque....! He's coming to TRU, too?
He is coming to a retailer, but that retailer has yet to be identified. We assume its TRU, but it could be BBTS or Walmart or whoever.
Just FYI if you type the word "Grotesque" by itself into TRU's online search, all the results are for "related products" which are Transformers. Their system has tagging for the name.
What if you type in Grotusque?
Same there as well. A bit of entertaining trivia to note, though: while "Grotusque" yields 67 products, the first 15 or so of which are Transformers, "Grotesque" returns much the same Transformers products, followed by those 'madballs' things... and with the second-highest result after TR Arcee now consisting of a DVD of Teen Titans Go
Posted by Ted_Spaghetti on November 8th, 2017 @ 8:19am CST
Posted by william-james88 on November 8th, 2017 @ 8:35am CST
MegaX Master wrote:Weren't we supposed to get an Amazon Exclusive set with Pounce and Fastlane?
Na, that turned out to be a mistake said by a Chinese vendor who confused Walgreens for Amazon ad posted the wrong images. Sorry.
Posted by Emerje on November 8th, 2017 @ 10:52am CST
Qwan wrote:JelZe GoldRabbit wrote:RodimusRex wrote:william-james88 wrote:bodrock wrote:I hope those that wanted TR Arcee were able to reorder dat preorder. I am waiting for Grotesque....! He's coming to TRU, too?
He is coming to a retailer, but that retailer has yet to be identified. We assume its TRU, but it could be BBTS or Walmart or whoever.
Just FYI if you type the word "Grotesque" by itself into TRU's online search, all the results are for "related products" which are Transformers. Their system has tagging for the name.
What if you type in Grotusque?
Same there as well. A bit of entertaining trivia to note, though: while "Grotusque" yields 67 products, the first 15 or so of which are Transformers, "Grotesque" returns much the same Transformers products, followed by those 'madballs' things... and with the second-highest result after TR Arcee now consisting of a DVD of Teen Titans Go
More importantly, for both searches the only transformers to be listed are all Titans Return and as you said, Arcee is the number 1 result for both. TFWiki has said all along that he'd be a TRU exclusive so that seems to have been accurate.
Speaking of TRU, I got the "valued customer" email from them regarding the Arcee delay so maybe they'll be shipping out a second batch today.
Emerje
Posted by bodrock on November 8th, 2017 @ 11:00am CST
Walgreens had the clones! And Walmart got in Wave6 deluxes (Slugslinger!).
Happy hunting!
I was seeking Misfire, but I'll live.
Posted by Cobotron on November 8th, 2017 @ 11:14am CST
Posted by o.supreme on November 8th, 2017 @ 11:17am CST
Posted by bodrock on November 8th, 2017 @ 11:25am CST
It looked like Walgreens just got them in (thanks to Will for the heads-up!), yesterday or this AM, as there were several clone packs. They were hiding behind a single deluxe Quake, right there on the shelf. Good luck, o.supreme!
Posted by Emerje on November 8th, 2017 @ 11:35am CST
Emerje
Posted by bodrock on November 8th, 2017 @ 2:46pm CST
I haven't opened up the clones yet, but Slugslinger looks great. As I had read previously from others, the quality is definitely a bit higher with the paint apps & tampos. I thought I would've preferred that G1 visor-look, but he seems a lot more shady with the eye-slits. >) His knee joints could be tighter, but for $15, he's certainly a fun figure if he's on your list.
Posted by o.supreme on November 8th, 2017 @ 4:05pm CST
bodrock wrote:It looked like Walgreens just got them in (thanks to Will for the heads-up!), yesterday or this AM, as there were several clone packs. They were hiding behind a single deluxe Quake, right there on the shelf. Good luck, o.supreme!
but thanks all the same . I went to the same 3 Walgreens I went on Monday. 2 of the 3 did have them - yay!. I left my results in the sightings section of this site. They were on the same shelf space as TR Deluxes. One store had them in front, the other had them hiding behind the deluxes...
Posted by bodrock on November 8th, 2017 @ 4:17pm CST
o.supreme wrote:bodrock wrote:It looked like Walgreens just got them in (thanks to Will for the heads-up!), yesterday or this AM, as there were several clone packs. They were hiding behind a single deluxe Quake, right there on the shelf. Good luck, o.supreme!
but thanks all the same . I went to the same 3 Walgreens I went on Monday. 2 of the 3 did have them - yay!. I left my results in the sightings section of this site. They were on the same shelf space as TR Deluxes. One store had them in front, the other had them hiding behind the deluxes...
LOL Awesome that you scored the clones. And do you think the store clerks at Walgreens were having fun by hiding the clone sets like that?
I almost missed out on Slugslinger this morning and he was staring me in the face -- I was just so used to not seeing any new TRs I initially glossed over him.
Just curious, but did you ever see wave5 at b&m in your area?
Posted by o.supreme on November 8th, 2017 @ 4:55pm CST
But as for wave 5...I've seen the Voyagers, I just scored Overlord about 2 weeks ago, and I've seen the Legends class on shelves as well. Still no sign of Deluxes or Ramhorn.
Though, I did see the wave 5 Deluxes as listed on TRU website (though out of stock at the moment), so I think they may be coming soon. Still no sign of a Slugslinger either.
At this point I've completed my TR collection sans Ramhorn. I just want to see the others to say that I've seen the complete line in stores.
Posted by bodrock on November 8th, 2017 @ 6:05pm CST
I could live without Windblade (dat face tho) and Twintwist, but I'd love to get Misfire.
I consider the three TR 'Con spacecrafts (Misfire, 'Slinger & 'Happy) to be the Nü Seekers.
Posted by DecepticonFinishline on November 8th, 2017 @ 6:35pm CST
bodrock wrote:Doesn't seem there's East Coast love from Walgreens yet, Emerje....
I haven't opened up the clones yet, but Slugslinger looks great. As I had read previously from others, the quality is definitely a bit higher with the paint apps & tampos. I thought I would've preferred that G1 visor-look, but he seems a lot more shady with the eye-slits. >) His knee joints could be tighter, but for $15, he's certainly a fun figure if he's on your list.
How are your Slugslinger's fists? Mine are hella loose, and don't really lock the same way Misfire's and Triggerhappy's do. Is it just mine, or widespread?
Posted by Sigma Magnus on November 8th, 2017 @ 6:38pm CST
DecepticonFinishline wrote:bodrock wrote:Doesn't seem there's East Coast love from Walgreens yet, Emerje....
I haven't opened up the clones yet, but Slugslinger looks great. As I had read previously from others, the quality is definitely a bit higher with the paint apps & tampos. I thought I would've preferred that G1 visor-look, but he seems a lot more shady with the eye-slits. >) His knee joints could be tighter, but for $15, he's certainly a fun figure if he's on your list.
How are your Slugslinger's fists? Mine are hella loose, and don't really lock the same way Misfire's and Triggerhappy's do. Is it just mine, or widespread?
Can't speak for his copy, but mine aren't exactly loose. They're just not as solid due to how the joint is built.
Posted by TF-fan kev777 on November 8th, 2017 @ 7:38pm CST
Sigma Magnus wrote:DecepticonFinishline wrote:bodrock wrote:Doesn't seem there's East Coast love from Walgreens yet, Emerje....
I haven't opened up the clones yet, but Slugslinger looks great. As I had read previously from others, the quality is definitely a bit higher with the paint apps & tampos. I thought I would've preferred that G1 visor-look, but he seems a lot more shady with the eye-slits. >) His knee joints could be tighter, but for $15, he's certainly a fun figure if he's on your list.
How are your Slugslinger's fists? Mine are hella loose, and don't really lock the same way Misfire's and Triggerhappy's do. Is it just mine, or widespread?
Can't speak for his copy, but mine aren't exactly loose. They're just not as solid due to how the joint is built.
Mine is the same as Sigma described.
Posted by bodrock on November 8th, 2017 @ 8:14pm CST
DecepticonFinishline wrote:bodrock wrote:Doesn't seem there's East Coast love from Walgreens yet, Emerje....
I haven't opened up the clones yet, but Slugslinger looks great. As I had read previously from others, the quality is definitely a bit higher with the paint apps & tampos. I thought I would've preferred that G1 visor-look, but he seems a lot more shady with the eye-slits. >) His knee joints could be tighter, but for $15, he's certainly a fun figure if he's on your list.
How are your Slugslinger's fists? Mine are hella loose, and don't really lock the same way Misfire's and Triggerhappy's do. Is it just mine, or widespread?
Same here - loose-ish wrists and knees, for sure. Triggerhappy was certainly tighter for me. But he's not floppy...
Posted by Emerje on November 8th, 2017 @ 9:17pm CST
Emerje
Posted by o.supreme on November 9th, 2017 @ 9:24am CST
bodrock wrote:I consider the three TR 'Con spacecrafts (Misfire, 'Slinger & 'Happy) to be the Nü Seekers.
The Deluxes by and large for TR look great. It's just the lack of cross-play pattern (specific to my preference), has stopped me from getting them. Of course I'll end up with a few because of the box sets, exclusives, and "free" bonuses from TRU. But all that being said, I think many such as you and I consider the 1987 Decepticon Targetmasters to be the "seekers" for that year. Though I wouldn't purchase it, I'd love to see a platinum set of the original 3. However...that fan-made combined mode though *almost* got me to reconsider, until I found that it was not a stable combination.
Also, I'm just curious...does anyone here ever go to unicron.com? I've found its usually a great place, and nicely organized to see pics of the various toys grouped together. It's just that its been falling behind lately.