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Transformers line releases in UK

Transformers News: Transformers line releases in UK

Thursday, July 1st, 2010 12:48PM CDT

Categories: Movie Related News, Toy News, Company News
Posted by: Dead Metal   Views: 52,555

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Seibertron.com member Mykltron has sent Hasbro UK an e-mail asking for details concerning Transformers toy releases in the UK, here is his e-mail:
1) Can you please tell me when we will be getting older Revenge of the Fallen figures such as Voyager Long Haul? He was released in the States many months ago but hasn't shown up here anywhere.
2) When will Power Core Combiners be available here?
3) When will Leader Class Starscream be released here?
4) When will the Generations line be released in the UK?
5) When will newer Movie figures such as Voyager Mindwipe be released here?


The reply from Hasbro came the same day:
I am happy to confirm that the Transformers Power Core Combiners, Generations range and Leader Class Starscream are all due for release in our autumn/winter range. We would advise that you contact us again at the end of the summer when we will hopefully be able to provide you with specific release dates/ stockist information.

Unfortunately we have no information currently on file with regards to the release of Voyager Long Haul and Voyager Mindwipe in the UK, leaving us unable to satisfy your request.


This further cements the news that the NEST line in the UK and Europe will be missing the Voyager range.

Stay tuned to seibertron.com for all your Transformers related news!
Credit(s): Mykltron

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Re: Transformers line releases in UK (1092882)
Posted by CybertronHotShot on July 1st, 2010 @ 1:16pm CDT
In Brazil is the same story :sad: :BANG_HEAD:
Re: Transformers line releases in UK (1092884)
Posted by ShGarland_1383 on July 1st, 2010 @ 1:20pm CDT
Good news for Brits about PCC, Gen, and Masterpiece Screamer, but not so much on the NEST voyagers...
:-(
Re: Transformers line releases in UK (1092899)
Posted by starscream7676 on July 1st, 2010 @ 2:10pm CDT
ShGarland_1383 wrote:Good news for Brits about PCC, Gen, and Masterpiece Screamer, but not so much on the NEST voyagers...
:-(

? are you sure masterpiece starscream is coming to the uk?
Re: Transformers line releases in UK (1092905)
Posted by Swiftknife24 on July 1st, 2010 @ 2:18pm CDT
Oh...No wonder I couldn't find Long Haul anywhere! Had to get him from eBay!

The only time I've seen him before is in Forbidden Planet in Leeds (which usually imports new stuff) last year...after that; nothing. :/

However I have seen NEST figures in various places...But only Deluxe figures.

The only HFTD figure I've seen is Battle Ops Bumblebee (though again it was the same Forbidden Planet, so may be another import).
Re: Transformers line releases in UK (1092909)
Posted by Switchback on July 1st, 2010 @ 2:26pm CDT
:PRAY: TRU:MasterpieceGrimlockTRU:MasterpieceGrimlockTRU:MasterpieceGrimlockTRU:MasterpieceGrimlock :PRAY:
Re: Transformers line releases in UK (1092912)
Posted by yellow Camaro on July 1st, 2010 @ 2:28pm CDT
In Italy is the same sad story.
:BANG_HEAD:
Hasbro has a chaotic and unpredictable distribution here. Last week I have found Rotf Thrust and Gears together with a re-stock of deluxe Skids and Chromia and Legends Springer and Jetfire. I have seen neither leader Jetfire, voyager Long Haul and Grindor, nor the NEST line. In the end I get them from BBTS.

Every year, because of Hasbro Italy inefficiency, one half of my tf budget partly vanishes in gasoline to find them, and partly in shipping cost when I surrender and get them from USA.

I have seen the war for cybertron line but it was in a videogames store, I believe an import.

The European line must be called HUNT FOR THE TRANSFORMERS!!!
Re: Transformers line releases in UK (1092961)
Posted by Neurie on July 1st, 2010 @ 4:13pm CDT
In the UK its getting to the point where its "if you see it nuy it as you may never see it again" when it coems to transformers.

Ive only seen the delux lockdown/brawn/ravage delux case in 1 tesco and only got those for my friend as i opened a box which was on top of a shelf and took the ones that were in there as I saw the employee look in the box then stash it on a different shelf down the isle.
Re: Transformers line releases in UK (1092974)
Posted by Lockdown91 on July 1st, 2010 @ 4:45pm CDT
i was still holding onto hope :-(

everywhere just has:

leaders- prime, megatron, jetfire
voyagers- mixmaster, megatron, ratchet, the fallen
deluxe- jolt, soundwave, bumblebee, the twins, ravage, blazemaster, wheelie, the bike twins

and then there's various boxes, soundwave & bumblebee, whirl & bludgeon.

in my local tesco they have a few packed boxes on top of the shelves that say 'transformers voyager assortment' and 'transformers deluxe assortment' or something, and they had one box open on the floor with lockdown/brawn/strike mission sideswipe/ratchet, but ive been back and theyve still not opened those other boxes, im hoping that in those boxes there'd be mindwipe, recon ironhide, bludgeon and the rest but im doubting it now :/

i saw in home bargains they have the superion set for £15, and i think some others but i didnt get a good look as i was in a rush that day. sorry for the long post!
Re: Transformers line releases in UK (1092981)
Posted by ShGarland_1383 on July 1st, 2010 @ 5:30pm CDT
starscream7676 wrote:
ShGarland_1383 wrote:Good news for Brits about PCC, Gen, and Masterpiece Screamer, but not so much on the NEST voyagers...
:-(

? are you sure masterpiece starscream is coming to the uk?

your right. i said masterpiece when it's leader. my fault.
:oops:
Re: Transformers line releases in UK (1093401)
Posted by soundwave1994 on July 2nd, 2010 @ 1:06pm CDT
hi i live in plymouth uk and i was in the main city, i went into the shop final frontier in there which sels comics and collectables and i was surprised to find all the generations toys fromwave one in there i would have bought drift but i decided not to and to put it off for a little while
Re: Transformers line releases in UK (1093406)
Posted by Jelze Bunnycat on July 2nd, 2010 @ 1:14pm CDT
soundwave1994 wrote:hi i live in plymouth uk and i was in the main city, i went into the shop final frontier in there which sels comics and collectables and i was surprised to find all the generations toys fromwave one in there i would have bought drift but i decided not to and to put it off for a little while


Must have been imports. Comic stores do that alot, you know?
Re: Transformers line releases in UK (1093413)
Posted by Phill_D on July 2nd, 2010 @ 1:33pm CDT
The Generations figures which are out in the UK aren't imports. They were shipped by Diamond UK to stores yesterday. They're Euro standard 12-language cards.
Re: Transformers line releases in UK (1093415)
Posted by Jelze Bunnycat on July 2nd, 2010 @ 1:40pm CDT
Phill_D wrote:The Generations figures which are out in the UK aren't imports. They were shipped by Diamond UK to stores yesterday. They're Euro standard 12-language cards.


Ok, now I'm confused.
Re: Transformers line releases in UK (1093432)
Posted by Neurie on July 2nd, 2010 @ 2:16pm CDT
Lockdown91 wrote:i was still holding onto hope :-(

everywhere just has:

leaders- prime, megatron, jetfire
voyagers- mixmaster, megatron, ratchet, the fallen
deluxe- jolt, soundwave, bumblebee, the twins, ravage, blazemaster, wheelie, the bike twins

and then there's various boxes, soundwave & bumblebee, whirl & bludgeon.

in my local tesco they have a few packed boxes on top of the shelves that say 'transformers voyager assortment' and 'transformers deluxe assortment' or something, and they had one box open on the floor with lockdown/brawn/strike mission sideswipe/ratchet, but ive been back and theyve still not opened those other boxes, im hoping that in those boxes there'd be mindwipe, recon ironhide, bludgeon and the rest but im doubting it now :/

i saw in home bargains they have the superion set for £15, and i think some others but i didnt get a good look as i was in a rush that day. sorry for the long post!


If the box's are there just open them my local tesco staff dont mind that.

and post as long as you want thats what this place is for after all
Re: Transformers line releases in UK (1093480)
Posted by Lockdown91 on July 2nd, 2010 @ 4:12pm CDT
If the box's are there just open them my local tesco staff dont mind that.

and post as long as you want thats what this place is for after all


hmm yeah, thats what i did when i got sideswipe, brawn and lockdown, there was one box on the floor so i opened it and got those three, but the other boxes are right on top of the shelves and no ones ever around for me to ask if they'll get them down. When i last went (a couple of weeks ago) they had about 5 voyagers left, and I suppose that when they've gone then they'll probably open up one of the newer boxes. I just hope that if they do then it won't just be the same ones again.

Hasbro replied saying that the HFTD line will be released for their autumn/winter time so i'm also hoping that argos's new summer catalogue will have NEST figures, especially voyagers, and then the autumn/winter catalogue will have HFTD stuff! :D
Re: Transformers line releases in UK (1093718)
Posted by Mykltron on July 3rd, 2010 @ 4:56am CDT
Lockdown91 wrote:
Hasbro replied saying that the HFTD line will be released for their autumn/winter time so i'm also hoping that argos's new summer catalogue will have NEST figures, especially voyagers, and then the autumn/winter catalogue will have HFTD stuff! :D


Does NEST include Mindwipe?
Re: Transformers line releases in UK (1093734)
Posted by Lockdown91 on July 3rd, 2010 @ 5:58am CDT
Does NEST include Mindwipe?


Hmm i thought mindwipe was part of the NEST line, and that's why he's nowhere to be found, Or has the UK simply not received any new voyager waves since wave 3.

I just checked on tf-wiki and it says that bludgeon and recon ironhhide were wave 6 and and that mindwipe was wave 7, so if thats right then mindwipe must be in the NEST line as he came after bludgeopn and ironhide.

http://tfwiki.net/wiki/Revenge_of_the_Fallen_(toyline)
Re: Transformers line releases in UK (1093749)
Posted by Neurie on July 3rd, 2010 @ 6:45am CDT
The last voyager to get released was Stratosphere. According to hasbros released info for the next wave of tf's well be getting banzaitron and seaspray.

Hasbro uk will not be releasing the green decipticon dumptruck, bludgeon ironhide or mindwipe if the information they have released thus far is any indication
Re: Transformers line releases in UK (1093808)
Posted by The Legend on July 3rd, 2010 @ 10:36am CDT
HasbroUK is releasing a poor selection of overpriced figures. I fail to find the news there.
Re: Transformers line releases in UK (1094142)
Posted by Pretender Skywarp on July 4th, 2010 @ 12:22pm CDT
I recently got the whole set of wave-1 Generations figures from "Toyz & Gamez", they were all multi-language, Euro cards.

The new stock is on our shores but has not hit "mainstream" shlves yet. What voyagers we'll see next are anyones guess.

As an aside, when ROTF toys came out, my TRU suddenly got a selection of 2007, Wave 5 Voyagers, all in US/English language boxes.

To my knowledgde, they hadn't been released here, god knows where they got them from...
Re: Transformers line releases in UK (1094156)
Posted by Electron on July 4th, 2010 @ 1:41pm CDT
new argos catalogue is out soon, so i think its best to wait and just see
Re: Transformers line releases in UK (1094165)
Posted by Lockdown91 on July 4th, 2010 @ 2:26pm CDT
new argos catalogue is out soon, so i think its best to wait and just see


Does anyone know the date of when it should be out? and Electron I think you're right, it's just best to wait and see! ;)
Re: Transformers line releases in UK (1094166)
Posted by Electron on July 4th, 2010 @ 2:29pm CDT
Lockdown91 wrote:
new argos catalogue is out soon, so i think its best to wait and just see


Does anyone know the date of when it should be out? and Electron I think you're right, it's just best to wait and see! ;)


well the flyers we got in our saturday mirror, are for an end of catalogue sale which ends 23rd of july, so soon hopefully
Re: Transformers line releases in UK (1094259)
Posted by Mykltron on July 5th, 2010 @ 5:37am CDT
As an update to my first post, I asked them:
Mykltron wrote:I have a further question: why is England and Europe so far behind the rest of the world? America and Australia already have sightings of Power Core Combiners and Leader Class Starscream. Generations appeared in the States about a month ago!


They replied:
Hasbro UK wrote:Thank you for your recent email to Hasbro UK Ltd regarding our products.

With reference to the comments you made with regards to the range, these have been noted and will be forwarded to our Marketing Department. We would like to thank you once again for taking the time to write to us as we welcome our customers' comments and suggestions, as they are invaluable for future improvements. However we can confirm that our ranges change country to country and this can include both the products that we release and the dates that we release them.

May we thank you for contacting Hasbro and if we can be of any further assistance,either now or in the future, please do not hesitate to contact us again.


Well that explains it all! Brilliant. All clear for you guys?

Mykltron wrote:Thank you for your reply, but it doesn't even attempt to answer my question. Can you please explain WHY Europe gets Transformers *so much later* than the US? It's not as if shipping them takes a long time like it did 500 hundred years ago. We got the first wave of Revenge Of The Fallen toys at the same time as everywhere else but then later releases in that line have *still* not shown up here. Why is this? It's ridiculous and we, the British Transformers collectors, are *very* frustrated by it. Please explain why we have to wait so long.
Re: Transformers line releases in UK (1094320)
Posted by Pretender Skywarp on July 5th, 2010 @ 10:49am CDT
Interestingly I was looking at the packaging for my Euro release "Drift" and there were two addresses listed. One for Hasbro UK and another UK based office, billed as "Hasbro Europe" depending on how far you get, I might put pen to paper.....

I fall into a couple of categories; both dissapointed fan and angry parent of an upset kid. The internet has made the world a smaller place. Hasbro have to accept that we know these toys exist and wish to purchase them.
Re: Transformers line releases in UK (1094351)
Posted by Lockdown91 on July 5th, 2010 @ 12:35pm CDT
Thanks for the update Mykltron, maybe if enough UK collectors send emails to them asking why we havent recieved half of the toys they advertise, then maybe they'll do something about it in the future, do you hae the link where you sent your emails? or was it by post?

and it's not like they don't even advertise the NEST line either, with each of my NEST deluxes came a poster thing and on both sides of it were advertisements for all of the NEST line, dirge, mindwipe, recon ironhide, bludgeon the lot, and i can't remember, but somewhere on it it probably says something along the lines of "collect them all" and i fail to see how we collectors, or even kids, can collect them and buy them if they don't even sell half of them over here!

Mykltron wrote:It's not as if shipping them takes a long time like it did 500 hundred years ago. We got the first wave of Revenge Of The Fallen toys at the same time as everywhere else but then later releases in that line have *still* not shown up here.


Exactly, they shipped out the deluxes, but not the voyagers :-? it doesn't make sense why they would do that.

Also, i re-checked my tesco today and they have the same 3 voyagers left, but interestingly they must of had extra NEST deluxes because there was the lockdown, brawn and ratchet set there again, but all of the boxes ontop of the shelves that said transformers voyager and leaders have all gone, theyve not been put out, theyve just been taken from atop the shelf and theyre just gone :S
Re: Transformers line releases in UK (1094408)
Posted by Mykltron on July 5th, 2010 @ 4:11pm CDT
Pretender Skywarp wrote:Interestingly I was looking at the packaging for my Euro release "Drift" and there were two addresses listed. One for Hasbro UK and another UK based office, billed as "Hasbro Europe" depending on how far you get, I might put pen to paper.....


Why wait? Look at what Lockdown91 said:

Lockdown91 wrote:Thanks for the update Mykltron, maybe if enough UK collectors send emails to them asking why we havent recieved half of the toys they advertise, then maybe they'll do something about it in the future, do you hae the link where you sent your emails? or was it by post?


I was going to suggest that as well. So if other people send them emails maybe they will realise that they're being crap. GO AHEAD: SEND THEM AN EMAIL ASKING WHY WE DON'T GET THE SAME STUFF AND WHY WE HAVE TO WAIT SO LONG! PLEASE! Here's the address:

CONSUMER_AFFAIRS@HASBRO.CO.UK
Re: Transformers line releases in UK (1094633)
Posted by Pretender Skywarp on July 6th, 2010 @ 8:07am CDT
Frustratingly, H'UK seem to be nothing more than a glorifried distribution/customer service centre;

Pretender Skywarp wrote:Hello,

Will Hasbro be bringing the "Transformers Masterpiece Grimlock" figure to the UK and Europe?

Many thanks,

Steve.


They responded with;

Habro UK wrote:
Thank you for your email.
Unfortunately we do not have the information on file, at present, in regards to the release of this product.

May we apologise for not being able to help you on this occasion. May we thank you for contacting Hasbro and if we can be of any further assistance, either now or in the future, please do not hesitate to contact us again.

Kind Regards,

Katharine
ASK HASBRO
Hasbro UK Ltd
00800 22427276



What am as joe customer or harrassed-parent supposed to deduce from this? I can only assume no concrete decision has been made, the whole response id very "cut and paste".

I might email TRU-UK and see what they say....
Re: Transformers line releases in UK (1094903)
Posted by Mykltron on July 7th, 2010 @ 3:42am CDT
Yeah, they seem pretty in the dark. They haven't responded to my last email. If any Americans are reading this could they try asking why we're so far behind over here? We can't email Hasbro USA cos we just get redirected to H'UK.
Re: Transformers line releases in UK (1094908)
Posted by Pretender Skywarp on July 7th, 2010 @ 4:28am CDT
Fired this off via the TRU-UK website this morning;

Pretender Skywarp wrote:Hi,

Toys R Us has a long history of carrying "Transformers" products which are exclusive to your stores.

Will you be bringing the "Transformers Masterpiece Grimlock" figure, which is TRU exclusive in the USA, to your UK branches?

Thanks,

Steve.


We shall see Galvatron. we shall see....
Re: Transformers line releases in UK (1095293)
Posted by Lockdown91 on July 8th, 2010 @ 4:44am CDT
Hmm well i've sent them an email a couple of days ago and ive been waiting for a reply before i post on here again but theyve not sent me one :S

but it looks like the only way we'll get any of the NEST voyager molds is through the HFTD line, as long as they actually get released here, i just hope they don't skip half of the line like they have with the NEST voyagers :PRAY:

but we know there will be a voyager bludgeon redeco (banzaitron), a long haul redeco (payload), and now a recon ironhide redeco (http://www.seibertron.com/transformers/ ... led/19147/) so theres three new molds that hopefully come to england finally, only one left would be mindwipe, interestingly i saw skystalker in my local asda :S so theyve released the scout partner of mindwipe but not mindwipe himself, hasbro UK sucks!

also on a side note, i know that some of the NEST deluxes have been seen, lockdown, strike mission sideswipe, deluxe ratchet and brawn, but has anyone seen the red rampage or evac about? have they been released here?
Re: Transformers line releases in UK (1095496)
Posted by Pretender Skywarp on July 8th, 2010 @ 2:05pm CDT
Masterpiece Grimlock Confirmed for the UK!!!

A couple of posts ago I sent this to TRU-UK;

Pretender Skywarp wrote:
Hi,

Toys R Us has a long history of carrying "Transformers" products which are exclusive to your stores.

Will you be bringing the "Transformers Masterpiece Grimlock" figure, which is TRU exclusive in the USA, to your UK branches?

Thanks,

Steve.


Today they responded with this;

TRU/UK wrote:
Dear Mr Stuart,

Thank you for your recent e-mail.

I can confirm that we will be stocking this item, however it will not be until later this year.

I hope that this is of help to you. Should you have any further queries, please do not hesitate to contact us again.

Kind regards,

Oliver Watters
Toys R Us Direct


Now, the real question is why do TRU know that they are stocking this, but Hasbro-UK don't know that they are selling it to them :BANG_HEAD:
Re: Transformers line releases in UK (1095809)
Posted by Ravage XK on July 9th, 2010 @ 9:56am CDT
Pretender Skywarp wrote:Now, the real question is why do TRU know that they are stocking this, but Hasbro-UK don't know that they are selling it to them :BANG_HEAD:


Maybe TRU decided to bypass Hasbro UK and try working with people that know their arse from their elbow?
Re: Transformers line releases in UK (1095825)
Posted by Swiftknife24 on July 9th, 2010 @ 10:19am CDT
Ravage XK wrote:
Pretender Skywarp wrote:Now, the real question is why do TRU know that they are stocking this, but Hasbro-UK don't know that they are selling it to them :BANG_HEAD:


Maybe TRU decided to bypass Hasbro UK and try working with people that know their arse from their elbow?


Hah, true, but TRU regularly import US TRU exclusives (same with Star Wars line as well) because I've seen many figures and sets in TRU that I never see anywhere else. Obviously the international TRU bases are closer to each other than the Hasbro bases! :P (Same for Forbidden Planet and Entertainer, actually, but I suspect they import from the source, buying stock-loads!)

(By the way, Ravage XK; Maidstone? I know someone who lives there! :P)

EDIT: Grimlock in the UK? Already seen him in the London Forbidden Planet and I'm sure I've seen him in a TRU as well!
Re: Transformers line releases in UK (1095851)
Posted by Pretender Skywarp on July 9th, 2010 @ 11:37am CDT
Ok, now they are positively taking the pi$$ and I will give serious consideration to never buying another UK sourced TF product again;

Following my exchange with TRU, I sent;

Pretender Skywarp wrote:
Dear Hasbro,

As a long time fan of the Transformers Franchise, I often look to try to purchase new products whenever they are available.

I am very interested in the Masterpiece Grimlock figure, but you were unable to answer my query. I have since contacted a leading UK toy retailer who have confirmed they will be carrying the item want. How do they know they are carrying it, but you don’t know that you are supplying it to them?

The state of Transformers distribution in the UK is very poor, we get incomplete lines, and missing waves. It is often easier for UK fans to import the equivalent Takara product or US sourced items form Ebay sellers. Often at a similar price to the RRP.

Why is the UK market treated so poorly?

Regards,

Steve.


They responded with (and I kid you not);

Hasbro UK wrote:
Dear Steve,

Thank you for your recent email to Hasbro UK Ltd regarding our products.

With reference to the comments you made with regards to the item, these have been noted and will be forwarded to our Marketing Department. We would like to thank you once again for taking the time to write to us as we welcome our customers' comments and suggestions, as they are invaluable for future improvements.

May we thank you for contacting Hasbro and if we can be of any further assistance, either now or in the future, please do not hesitate to contact us again.

Kind Regards,
Katharine
ASK HASBRO
Hasbro UK Ltd
00800 22427276


Pretty much a word-for-word cut and paste of what they sent to Mykltron a few emails ago. To say that I am fuming about being treated with such contempt by a company that I am TRYING TO GIVE MY MONEY TO IN A RECESSION, is a fudging understatement :BOOM:

They have not attemtpted to enagage the consumer in any reasonable dialogue and have blatantly put this issue in the "too difficult" box.

You don't want anything to do with me Hasbro UK, well guess what? The feelings mutual. Takara, Ebay sellers and UK-based importers will be seeing most of my businees from now on. I will avoid you wherever possible[-(
Re: Transformers line releases in UK (1095932)
Posted by Ravage XK on July 9th, 2010 @ 1:55pm CDT
Swiftknife24 wrote:
(By the way, Ravage XK; Maidstone? I know someone who lives there! :P)


Really? Thats wierd cos I know a few too!! :)
Re: Transformers line releases in UK (1095973)
Posted by Ramscreamer on July 9th, 2010 @ 3:46pm CDT
*sigh*
I guess it's back to good old importing.
Re: Transformers line releases in UK (1095985)
Posted by Swiftknife24 on July 9th, 2010 @ 4:03pm CDT
Ravage XK wrote:
Swiftknife24 wrote:
(By the way, Ravage XK; Maidstone? I know someone who lives there! :P)


Really? Thats wierd cos I know a few too!! :)


Haha, I point out because I live up North! :lol:
Re: Transformers line releases in UK (1097404)
Posted by Mykltron on July 13th, 2010 @ 3:59am CDT
A while back I sent the following email to Hasbro:

Mykltron wrote:Thank you for your reply, but it doesn't even attempt to answer my question. Can you please explain WHY Europe gets Transformers *so much later* than the US? It's not as if shipping them takes a long time like it did 500 hundred years ago. We got the first wave of Revenge Of The Fallen toys at the same time as everywhere else but then later releases in that line have *still* not shown up here. Why is this? It's ridiculous and we, the British Transformers collectors, are *very* frustrated by it. Please explain why we have to wait so long.


The update: no f-ing reply.

Pretender Skywarp wrote:Ok, now they are positively taking the pi$$ and I will give serious consideration to never buying another UK sourced TF product again;

Following my exchange with TRU, I sent;

Pretender Skywarp wrote:
Dear Hasbro,

As a long time fan of the Transformers Franchise, I often look to try to purchase new products whenever they are available.

I am very interested in the Masterpiece Grimlock figure, but you were unable to answer my query. I have since contacted a leading UK toy retailer who have confirmed they will be carrying the item want. How do they know they are carrying it, but you don’t know that you are supplying it to them?

The state of Transformers distribution in the UK is very poor, we get incomplete lines, and missing waves. It is often easier for UK fans to import the equivalent Takara product or US sourced items form Ebay sellers. Often at a similar price to the RRP.

Why is the UK market treated so poorly?

Regards,

Steve.


They responded with (and I kid you not);

Hasbro UK wrote:
Dear Steve,

Thank you for your recent email to Hasbro UK Ltd regarding our products.

With reference to the comments you made with regards to the item, these have been noted and will be forwarded to our Marketing Department. We would like to thank you once again for taking the time to write to us as we welcome our customers' comments and suggestions, as they are invaluable for future improvements.

May we thank you for contacting Hasbro and if we can be of any further assistance, either now or in the future, please do not hesitate to contact us again.

Kind Regards,
Katharine
ASK HASBRO
Hasbro UK Ltd
00800 22427276


Pretty much a word-for-word cut and paste of what they sent to Mykltron a few emails ago. To say that I am fuming about being treated with such contempt by a company that I am TRYING TO GIVE MY MONEY TO IN A RECESSION, is a fudging understatement :BOOM:

They have not attemtpted to enagage the consumer in any reasonable dialogue and have blatantly put this issue in the "too difficult" box.

You don't want anything to do with me Hasbro UK, well guess what? The feelings mutual. Takara, Ebay sellers and UK-based importers will be seeing most of my businees from now on. I will avoid you wherever possible[-(


They often 'pass the comment to the marketing department'. I think they mean 'dustbin'.

Here's an idea: LET'S ALL TRY PHONING THEM!

According to the reply sent to Pretender Skywarp their phone number is 00800 22427276 although I'm suspicious about the number of zeros at the beginning. Let's give it a shot!
Re: Transformers line releases in UK (1097581)
Posted by Pretender Skywarp on July 13th, 2010 @ 1:38pm CDT
Found some names to ask for too, I'll be interested to see how far I could actually get...

http://www.toynews-online.biz/news/3203 ... management
Re: Transformers line releases in UK (1097650)
Posted by Neurie on July 13th, 2010 @ 6:20pm CDT
Hasbro uk/europe has always advertised products which they have not solf, during the ehad master and pretender days they always just threw in the us posters and advertisements thus teasing you with swoop shockwave, fort max etc.


its cheaper to have the same posters put in the packaging in china/vietnam than to create whole new ones for a subline ina different market.

Some tiems its easier just to use people like 3darths and kapow toys to fill the gaps.

I appreciate the problem, I still have gaps in some of my lines and i got a rather large collection for a UK collector.
Re: Transformers line releases in UK (1108408)
Posted by Ramscreamer on August 3rd, 2010 @ 5:34pm CDT
Just got the new argos catalog, this is what's listed:
-Power core combiners,5 pack and 2 pack
-Battle hooks leader prime
-Voyagers, pic shows long haul
-Scouts, pic shows red ransack, forgot his name
-Not sure about generations, but it's possible that they are under the 'deluxe' category, the pic shows battle blades bumblebee

EDIT: cannon BB repaint, not battle blades. Also,legends ravage and rampage are listed, along with battle ops bb.
Re: Transformers line releases in UK (1108554)
Posted by Pretender Skywarp on August 4th, 2010 @ 2:24am CDT
The deluxe listing at Argos is very vague. I think you'll be lucky to find anything aside from ROTF stuff unfortunately.
Re: Transformers line releases in UK (1108561)
Posted by Mykltron on August 4th, 2010 @ 4:17am CDT
Pretender Skywarp wrote:The deluxe listing at Argos is very vague. I think you'll be lucky to find anything aside from ROTF stuff unfortunately.


That's all that my two stores have. I'm going to try phoning them. I've been forgetting but I'm too tired to do anything truly important today!
Re: Transformers line releases in UK (1108599)
Posted by Primacron's Little Helper on August 4th, 2010 @ 6:31am CDT
Saw (and bought) Drift and Thrust in Smyths in Cardiff today - looks like Generations are slowly making their way to shops.

My plan is to try and get the first few waves in UK shops before resorting to BBTS/Ebay for the later stuff - yes Hasbro UK are crap, but there's nothing quite as exciting as finding the figures in store.
Re: Transformers line releases in UK (1108721)
Posted by Pretender Skywarp on August 4th, 2010 @ 11:05am CDT
Primacron's Little Helper wrote:My plan is to try and get the first few waves in UK shops before resorting to BBTS/Ebay for the later stuff - yes Hasbro UK are crap, but there's nothing quite as exciting as finding the figures in store.


My local TRU has had the same ROTF stuff sitting on the shelves for about 6mths, no joke.

They even recently re-stocked on Wave 1 Animated voyagers :BANG_HEAD:

I don't collect Aniamted or movie-verse, bar a few key exclusives, but do have my finger on the pulse enough to know what is what. Thank god for importers.
Re: Transformers line releases in UK (1108776)
Posted by Primacron's Little Helper on August 4th, 2010 @ 12:52pm CDT
Yeah the TRU near me is just as bad - it's still got the early Universe Ultras - Powerglide and Silverbolt, they've must have been out for almost 2 years now.

Maybe no-one's ever explained to the managers of UK toyshops (and in particular TRU), how you get different figures in different waves, it seems to me that the early waves sell well so they order more, not realising that if they just waited a bit for the later waves they'd get repeat customers.

Slightly off topic, Drift is awesome!!!
Re: Transformers line releases in UK (1108777)
Posted by Pretender Skywarp on August 4th, 2010 @ 12:55pm CDT
Where did you pick him up? Bricks and Mortar or on the Web?
Re: Transformers line releases in UK (1108780)
Posted by Primacron's Little Helper on August 4th, 2010 @ 1:04pm CDT
Pretender Skywarp wrote:Where did you pick him up? Bricks and Mortar or on the Web?

Got him in person at Smyths in Cardiff - I just had a look at their website, they only have a few stores across the country. Most seem to be in Northern Ireland and Greater London, with quite a few opening soon.
Re: Transformers line releases in UK (1108782)
Posted by Pretender Skywarp on August 4th, 2010 @ 1:10pm CDT
My local one , in Borehamwood has just shut, a forced closure as a supermarket has bought the retail park they were situated in.

I was fortunate enough to get a pre-order in with "Toyz & Gamez" for the whole of wave 1, saving me a lot of fuel in pointless hunting trips!

Out of interest how much were they charging?

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