Transformers Collector's Club: Renewal Form Now Online

Form is awesome. Not a single place to put your name and address.

Burn wrote:Form is awesome. Not a single place to put your name and address.

You were expecting easy? By the way, I think that was your fault.

I've always thought they ought to start using paypal. I also love how the emails are touched with plausible denyablity even while they try to help us.

Delicon wrote:

Burn wrote:Form is awesome. Not a single place to put your name and address.

You were expecting easy? By the way, I think that was your fault.

Burn would like to take this opportunity to NOT apologise to all members.

After many days of analysis, Burn has determined that there was a security issue with FunPub's e-commerce system. FunPub appreciate all of you who have sent in your details, but would appreciate it even more if you would stop doing it as it's dominating their work days and has become quite a struggle.

So please, think of the children, think of the kittens, and most importantly, think of Burn when you renew your membership this year.

Burn wrote:

Delicon wrote:

Burn wrote:Form is awesome. Not a single place to put your name and address.

You were expecting easy? By the way, I think that was your fault.

Burn would like to take this opportunity to NOT apologise to all members.

After many days of analysis, Burn has determined that there was a security issue with FunPub's e-commerce system. FunPub appreciate all of you who have sent in your details, but would appreciate it even more if you would stop doing it as it's dominating their work days and has become quite a struggle.

So please, think of the children, think of the kittens, and most importantly, think of Burn when you renew your membership this year.

I'm sure there will be a new thread on this shortly, but Crave.com just got sold. I'd crap my pants if FunPub bought it.

IMPORTANT - INTERNATIONAL MEMBERS PLEASE NOTE YOUR RENEWAL DATE!!!

I cannot stress this enough - I was freaked out, noting that my membership ran out on (what I thought to be) March 6th, 2012 -

In my profile, it reads '06/03/12' - US users read this as June 03rd, 2012, whereas most European and other countries as well, read this as March 06th, 2012 - I thought I needed to renew, but I'm good until June.

It was mentioned as a question on the TFCC Facebook page from an International user - only then I thought of the US date format - please double-check your renewal date!

I for one, am delighted threefold:

I don't have to pay out (again) for an overpriced International Membership to get Runamuck;

I don't have to organise time out of work to go to the bank for an International Money Order

...And, I don't have to give FubPub Inc / the TFCC any more money this year, and probably won't ever again - my first time getting these 3 exclusives, and the headaches, heartaches and arse-aches I have gotten from dealing with the TFCC these past couple of months have probably put me off dealing with them for life!

(that being said, all bets are off if they bring out something equally decent next year! )

This is what you guys asked for. You didnt want to endanger your credit cards, right ??? We all know only Funpub is unsafe. It is totally 100% safe to use your cards in gas pumps, ATM's, walmart, Mcdonalds, dating websites, etc. Credit card scammers worldwide only target Funpub members.

Well, I sent in my renewal via snail mail. Hopefully it arrives there safely. I also hope that, come Botcon, they have a lot more cash lines than credit at the club store. Because I have a feeling there's gonna be a lot of people using cash only there.

OK... So as of right now, who all has not received order confirmation on their Over-Run?

Rated X wrote:This is what you guys asked for. You didnt want to endanger your credit cards, right ??? We all know only Funpub is unsafe. It is totally 100% safe to use your cards in gas pumps, ATM's, walmart, Mcdonalds, dating websites, etc. Credit card scammers worldwide only target Funpub members.

Yeah the club is not the only place in the world that has had their security compromised, but they apparently cannot even tell that someone broke in, even though it's blatantly obvious. So why should I trust that someone isn't just camping on their site waiting to break through their lackluster security again? It is after all just a business run out of some dudes garage.

And for many people this is just one of many mistakes the club has made over the years. It's been said many times here already, but it's just a "final nail in the coffin" type of deal. I'd only been with them for two years and I was already sick of them, I'm actually relieved I'll never be dealing with them again.

I contacted FunPub regarding International Membership renewal and was told that I could mail a money order in, or if I chose to, e-mail (across a number of e-mails) by credit card details which they'd then process manually.

Given that i'll be using a pre-paid credit card, e-mailing will be a better option. Even if my mails are intercepted, it's only a pre-paid and will only have enough money on it to cover membership.

What I don't get is why they're not allowing paypal as an option here: it's very straightforward to just send money that way with our address. Not to mention cheaper than mailing a payment, but I digress.

Teaches me to wait till the deadline was close.

Vicalliose wrote:And for many people this is just one of many mistakes the club has made over the years. It's been said many times here already, but it's just a "final nail in the coffin" type of deal. I'd only been with them for two years and I was already sick of them, I'm actually relieved I'll never be dealing with them again.

I couldn't have put it better myself. This is totally the final nail in the coffin. I wouldn't be surprised if this is the end for FunPub. I can't wait for someone else to take the reins of BotCon and give us something other than the same old shoehorned figures and masturbatory fan fiction.

Kung Fu Man wrote:Teaches me to wait till the deadline was close.

Nobody should be punished because they wanted to wait until the deadline to renew for such a shitty, lackluster club as this. Nobody.

I think the least they could have done was give everyone who might have been effected by the credit card theft a free renewal.

I'm a small business owner who has struggled to survive during this recent recession and do you know what I'm taking from all of this?

Funpub is a company in limbo...too big to play dumb and obviously has a legal firm (possibly Hasbro) advising them on what & what not to admit to, and yet too small to shake the reputation of a garage band that doesn't have the security parameters in place to avoid the major credit card breach that most of the general public has learned how to avoid by using Paypal (and thats not to metion the more recent SG Drift gun mold error debacle regarding their overseas communication).

*And no I'm not saying that Paypal is the answer to everything on the ethernet but for Pete's sake, these dummies have become the metaphoracle Starscream of the Transformers community. Representing the big bad leader Hasbro, but when it comes to delivaring on the almighty leadership role they fall flat on their face and seem to refuse to take any responibility for it by continuing to spew out this hollow apology garbage (or I plead the fifth) that they've been spewing these past few weeks.

Honestly Funpub, and I'm directing this straight at you, because you guys/gals are obviously monitoring our public threads here...your showing your cards whether you realize it or not...a seemingly "LLC company" that can't deliver on it's marketing commitments. It seems to me that you don't respect us the fans, the core fans THAT ARE KEEPING YOU IN BUSINESS! So grow a spine, open up, and be honest, a little good will goes a long way with us Transformer fans or havn't you figured that out yet, seeing as how your representatives claim to be in such close proximity to our wants and needs and all
The owners and monitors of this website may HAVE to be tactful and play the politically saturated public relations song and dance routine (via Hasbro) but there are many of us here in the community that can clearly see through this smoke and mirror crap enough to plainly see that you are not carrying your weight.
Seriously, we all need to unify and deal with this issue at Botcon this year. I'm not saying "Hey lets go and be obnoxious irrational jerks toward Hasbro and Funpub", but lets take the time to get our ducks in a row and stand unified as one voice and say "Hey, we like your products but your gonna have to recognize that we're the ones CHOOSING to buy it, and if you wanna walk out of the room rather than answer our legitimate questions then that statment in itself says more about you than it does about us".

And no, I was not part of the occupy wall street movement but I did like the Occupy Botcon joke/reference that was made in the recent podcast.

And its just occured to me to clarify that I'm not affiliated with any of the moderators and I have no insider knowledge of behind the scenes communiques between Seibertron/Funpub/Hasbro/Takara. I'm simply a humble forum member with a decent background in legal aid, small business, and ethical common sense with an opinion and just voicing his concern.

Vicalliose wrote:OK... So as of right now, who all has not received order confirmation on their Over-Run?

Rated X wrote:This is what you guys asked for. You didnt want to endanger your credit cards, right ??? We all know only Funpub is unsafe. It is totally 100% safe to use your cards in gas pumps, ATM's, walmart, Mcdonalds, dating websites, etc. Credit card scammers worldwide only target Funpub members.

Yeah the club is not the only place in the world that has had their security compromised, but they apparently cannot even tell that someone broke in, even though it's blatantly obvious. So why should I trust that someone isn't just camping on their site waiting to break through their lackluster security again? It is after all just a business run out of some dudes garage.

And for many people this is just one of many mistakes the club has made over the years. It's been said many times here already, but it's just a "final nail in the coffin" type of deal. I'd only been with them for two years and I was already sick of them, I'm actually relieved I'll never be dealing with them again.

My issue is how quick everyone is making Funpub the villain when it was the company they contracted that created the security system that was hacked. Is Brian Savage a computer Guru ? Probally not. Is Angie a cyber-security specialist ? I doubt it. They contracted somebody who probally was legit with a license to sell firewalls, and s**t happened. Funpub is just as much a victim as the fans because they paid for a security service that did not work and they got stuck with the aftermath.

Rated X wrote:My issue is how quick everyone is making Funpub the villain when it was the company they contracted that created the security system that was hacked. Is Brian Savage a computer Guru ? Probally not. Is Angie a cyber-security specialist ? I doubt it. They contracted somebody who probally was legit with a license to sell firewalls, and s**t happened. Funpub is just as much a victim as the fans because they paid for a security service that did not work and they got stuck with the aftermath.

Large and part it's how FunPub is handling it that's pissing people off. And to be fair, they chose a half-assed CC processor and probably also chose a half-assed security company, in which case it's still kinda their fault.

Vicalliose wrote:
My issue is how quick everyone is making Funpub the villain when it was the company they contracted that created the security system that was hacked. Is Brian Savage a computer Guru ? Probally not. Is Angie a cyber-security specialist ? I doubt it. They contracted somebody who probally was legit with a license to sell firewalls, and s**t happened. Funpub is just as much a victim as the fans because they paid for a security service that did not work and they got stuck with the aftermath.

Lol.. name dropping.

SHATTERED GLASS DRIFT GUN UPDATE

READ!!! VERY IMPORTANT !!!

For those of you complaining about getting 2 left or right guns for your Shattered Glass Drift, don’t even worry about it any longer. I got 2 right guns. But apperantly everybody was so upset about the guns, they never noticed that the Blurr mold has a modified inner door to give additional room for the guns to fit.

In other words, even if you have the correct right and left guns, they wont fit !!!

If you don’t believe me, try it yourself with a regular White Drift figure and your Blurr’s guns !!! They don’t fit !!! LMAO, now all you guys go give Funpub hell !!!



You heard it from your boy X first…

Peace !!!

I was going to print that form out to renew but then I remembered they sent me an envelope in the mail which is the same exact form. Maybe out of all of this we'll get our membership cards back and postage paid renewal envelopes? Ya, I don't think so either.

Rated X wrote:My issue is how quick everyone is making Funpub the villain when it was the company they contracted that created the security system that was hacked. Is Brian Savage a computer Guru ? Probally not. Is Angie a cyber-security specialist ? I doubt it. They contracted somebody who probally was legit with a license to sell firewalls, and s**t happened. Funpub is just as much a victim as the fans because they paid for a security service that did not work and they got stuck with the aftermath.

Their entire e-commerce is was developed in house.